Privacy Policy

Last updated: 10 November 2025

1. Introduction

Welcome to Team TRN. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile app. By using Team TRN, you agree to the terms of this policy.

2. Information We Collect

• Account Information: Name, email, role, store number, and unique user ID.
• Session Data: PHP session IDs to maintain secure login sessions.
• Activity Data: Recognition posts, raffle entries, token balances, and feedback submissions.
• Device & Log Data: IP address, browser type, time zone, and visit history.
• Third-Party Login: No third party login is currently available

3. How We Use Your Information

• To manage user authentication and sessions securely.
• To display your name and recognition activity to other team members.
• To process raffle entries, token usage, and leaderboard results.
• To respond to feedback and improve our service.
• To maintain fair play and security through audit logs.

4. Cookies & Sessions

We use session cookies to keep you logged in and secure. These cookies do not contain personal data and expire automatically when you log out or close the browser.

5. Data Sharing

We do not sell or share your personal data with third parties. Data may be shared only with:

• Internal administrators (for auditing, support, or compliance).
• Our hosting providers for secure storage and backups.

6. Data Security

All data is transmitted securely over HTTPS. Our databases are protected by restricted access, role-based permissions, and encrypted credentials. Token transactions and recognition posts are logged to prevent misuse.

7. Your Rights

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your account and data (subject to audit retention laws).
• Opt out of recognition visibility via your profile settings (coming soon).

8. Data Retention

We retain account data while your profile is active and for a limited period thereafter to maintain audit trails. Token and raffle logs are retained for fairness and compliance purposes.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@teamtrn.uk